OUR SHOPPING SYSTEM HELP PAGE

HOW TO USE THIS HELP PAGE - This page is divided into 4 sections starting with the "INSTRUCTIONS" section that follows. Before each section, you will find navigation links that take you back to the search page or to the section of the page that interests you.

Please read the instructions section or click a link.

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INSTRUCTIONS

OVERVIEW - The Search Criteria page lets you specify the model for which you seek parts, accessories of supplies - or the product itself that you seek. When you change the Main Category or the Item Type, the page will reload with the applicable categories.
When you specify and submit your search criteria, a series of pages will appear in the following order:

  1. MODEL SUMMARY - This page lists all matching models. You may then get more details by clicking "View All Products" or any underlined "Model No" (this takes you to Model Detail or, if the vendor does not sell that model, Product Summary).

  2. PRODUCT SUMMARY - This page lets you search for and order parts, supplies or accessories that are recommended for use with a specific model.

  3. SHOPPING CART - This page displays all items in your shopping cart and lets you change quantities, select payment and shipment options, and submit the order.

  4. ORDER CONFIRM - This page lists what you are about to buy, and lets you specify your credit card (if applicable), bill-to and ship-to information.

  5. THANKS FOR YOUR ORDER - This page provides the name, phone number and email address of each vendor to whom you just sent an order (you get a copy) and lets you either "shop more" or access your "Your Favorites" page.

  6. YOUR FAVORITES - This page lists items you previously ordered, and lets you easily reorder them.

SPECIFY YOUR SEARCH CRITERIA

Before you click "submit" you must specify your search critera using the following fields:

  1. ITEM TYPE - Select Equipment if you are shopping for equipment, or want to specify the model you own and for which you want find recommended parts, accessories or supplies. Otherwise, select Parts or Supplies.
  2. BRAND NAME VS OTHER PARTS - When you search for original OEM parts, put that manufacturer's name in the "Manufacturer (Starts With)" field. To find Printers Parts and other replacement parts, put part or all of the manufacturer name OR model number in the "Key Word" field.
  3. MANUFACTURER &/OR MAIN CATEGORY - You must also specify either a manufacturer name or main category. You may also specify something in the model no, sub category and description key word (this will limit results to models with that phrase in their "Description" field). Here are some other tips:
  4. a. Specify less rather than more. Be careful with MODEL NO's unless you know how TPX lists a model (ie you will not find a AB DICK "360-CD" but you will get hits on MODEL equals "360 CD"

    b. Manufacturer and Model may be blank or any partial value as follows:

    (1) Manufacturer is a "starts with" field (ie HEI will get hits on HEIDELBERG, HEISTER and HEITMAN TOP);

    (2) Model No is a "contains" field (use a Manufacturer of HEID and a Model No of KO and you will get the Heidelberg KOR, KORA, KORD & KORS.

    c. You may select Main and Sub categories from among the available categories listed in the options in the "select" boxes. Please wait for the page to redisplay whenever you change the Main Category.

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RESULTS PAGES

After you submit your search criteria, the following results pages can be accessed:

  1. MODEL SUMMARY - This page lists one line per model or part that matches your search criteria.

    From this page you can proceed to the Model Detail page by clicking either "View All Products" or any of the underlined model numbers.

  2. MODEL DETAIL - This page displays all available information for a given part or product. From this page you may add the item to your Shopping Cart or proceed to the Product Summary page by clicking one of the following buttons:
  3. a. FIND PARTS - This button will appear if vendor(s) have linked this model to recommended parts.

    b. FIND SUPPLIES - This button will appear if vendor(s) have linked this model to recommended supplies.

    c. ACCESSORIES - This button will appear if vendor(s) have linked this model to recommended accessories.

  4. PRODUCT SUMMARY - This page lists for a given model the parts, supplies or accessories that match your search criteria and have been linked to this model by vendor(s). This page lets you:
  5. a. change your search criteria (ie item type, category and key work) and click "Search" to redisplay the page; or

    b. specify the desired quantity for one or more items and click "Add To Order" to add items to your Shopping Cart.

  6. SHOPPING CART - This page lists the items in your Shopping Cart and lets you:
  7. a. change any item's quantity (use 000 to remove an item from the Shopping Cart; or

    b. select your desired Payment Option or Shipment Method; or

    c. submit the order.

  8. ORDER CONFIRM - This page lists what you are about to buy, and lets you specify your credit card (if applicable), bill-to and ship-to information.
  9. THANKS FOR YOUR ORDER - This page provides the name, phone number and email address of each vendor to whom you just sent an order (you get a copy) and lets you either "shop more" or access your "Your Favorites" page.
  10. YOUR FAVORITES - This page lists items you previously ordered, and lets you easily reorder them.
  11. DEALER FAVORITES - This page can be accessed only by vendors' employees. It lets vendors add, modify and delete favorite records for only that vendor's customers, perhaps to define the special pricing each customer receives.
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    VENDOR INFO

    Vendors will need to know how to email data updates when they want to add, modify or delete product information, FTP product pictures to our server, and access the "Dealer Favorites" page when they want to specify the special pricing certain customers get. Contact us to learn more about how to perform these tasks.

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    SUPPLY CATEGORIES

    We organize our database of supplies using the following categories, each of which have their own sub categories:

    Books & Manuals Chemicals Film
    Ink Misc Post Press Misc Supplies
    Other Pre-Press Other Pressroom Paper Products
    Plates Software

    PARTS & EQUIPMENT CATEGORIES

    We use the same categories for parts and equipment, and always abbreviate EQUIPMENT as EQ. Please review this list of categories, and the list of their "sub categories" that follows.

    Binding Eq Cameras & Eq Collators
    Computer Eq Converting Eq Copiers
    Cutting Eq Die Cutting Eq Folders
    Image Making Eq Letterpresses Mailing Eq
    Misc Other Eq Other Pre-Press Packaging Eq
    PARTS Platemakers Post Press Eq
    Press Access (Shtfed) Processors Screen Print Eq
    Sheetfed Press Thermography Eq Typesetting Eq
    Web Access Web Presses

    SUB CATEGORIES

    TPX further categorizes equipment and parts using sub categories that will appear in the "Sub Category" box when you select a main category (remember to wait for the page to redisplay).

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